Support

Open the Ingam popup from the toolbar on that page and press "Ingam didn't appear on this checkout". That sends us the store's domain so we can add that checkout layout. Some payment pages (for example a bank's own 3-D Secure screen, or a checkout inside an iframe from a payment provider) are not something an extension can stand in front of; Ingam checks the store before that step.

You're always in control. Press "Pay anyway" and the payment goes through as normal; Ingam remembers the store so it won't ask again. If you think the check was simply wrong, press "The last check was wrong" in the popup. Those reports are how the free seal gets better.

No. It never reads payment fields, your name, email or address, and it never reads pages outside a checkout. When you press a pay button it sends the store's domain and the total shown on the page, nothing else. The full list is in the privacy policy.

Because Chrome counts the order total as payment information, and Ingam does send the total (to spot unusual amounts). It is a declaration about the amount, not about your card. Card numbers never leave the page.

A checkout can be on any store's domain, so the script has to be present to notice a click on a pay button. On pages that aren't a checkout it stays idle and reads nothing.

Online stores in English-speaking countries first, including Shopify and other store-builder shops. Korean payment pages are on the roadmap. If a store you shop at isn't covered, use the "didn't appear" button above and it moves up the list.

Phones don't let an extension stand in front of the pay button, so Ingam checks the link instead. Send the link to the Telegram bot, or share it to ingam.dev/check from any app.

Open the popup and turn off "Check before I pay", or right-click the Ingam icon in Chrome and choose "Remove from Chrome". Nothing about you is kept on our side beyond the anonymous check records described in the privacy policy, and you can email us to have those deleted.